Q: What are Zhaohao's core manufacturing capabilities?
A: We specialize in custom spring manufacturing (compression, flat, and hardware springs) and precision machining services. Our capabilities include CNC machining, Swiss-type CNC lathe machining, turn-mill multitasking, automatic lathe machining, metal stamping, and cold heading.
Q: Do you offer rapid prototyping before mass production?
A: Yes, absolutely. We provide fast and precise prototyping (samples) to help you verify your designs. Our advanced facilities are fully equipped to support both rapid prototyping and subsequent high-volume mass production.
Q: What is your order model for low-volume or customized batch orders (loose parts)?
A: For customized loose parts and low-volume orders, we operate on a "Sample-to-Batch" phased pricing model. We first quote and produce samples for your approval, and then provide tiered batch pricing based on the finalized design and quantity of each subsequent batch.
Q: How do you price small or loose-part orders compared to high-volume ones?
A: Because of the setup and calibration costs required for precision hardware machining, small-batch or loose-part orders may not always have the absolute lowest price in the market. However, every small batch is manufactured using the same advanced machinery and undergoes the exact same rigorous quality control as our large-scale production. We prioritize uncompromising quality over low-cost compromises.
Q: Why should I choose Zhaohao for low-volume orders if the pricing isn't the lowest?
A: We prioritize reliability over cheap rates. Unlike low-cost suppliers who compromise on quality for small runs, we apply our strict, automotive-grade IATF 16949 standards to every order. With Zhaohao, you invest in guaranteed precision and peace of mind.
Q: What is your Minimum Order Quantity (MOQ)?
A: We do not have a rigid, one-size-fits-all MOQ. Our MOQ depends entirely on the complexity of the part, the material, and the manufacturing process (e.g., CNC vs. high-volume automatic lathe). Please contact our team with your drawings for a customized assessment.
Q: What is your standard lead time for prototypes and production?
A:
Prototypes/Samples: Typically 3 to 7 working days, depending on design complexity.
Mass Production: Typically 2 to 4 weeks, depending on order volume and machining processes. We will provide a specific timeline with your quotation.
Q: Can you provide material and inspection reports?
A: Yes. Upon request, we provide full quality documentation, including Material Certificates (SGS/RoHS), Dimensional Inspection Reports, and First Article Inspection (FAI) reports.
Q: How does Zhaohao guarantee the quality of its products?
A: We maintain a zero-defect policy. Our facilities are fully IATF 16949 certified (automotive-grade quality management). We also utilize an in-house quality control lab and an advanced CCD visual sorting workshop with over 60 testing instruments to ensure **** precision and consistency.
Q: What file formats do you accept for custom manufacturing?
A: We accept most standard 3D and 2D CAD formats, including STEP (.stp, .step), IGES (.igs), SolidWorks (.sldprt), AutoCAD (.dwg, .dxf), and PDF. If you only have a physical sample, our engineering team can reverse-engineer it to create the drawings for you.
